Chief Operating Officer (COO)
Ref: 548474
Grand Rapids, Michigan, USA
$2,500 per day
- Contract
- Operational Excellence,Strategic Leadership,Immediate Availability
About the candidate
An accomplished Chief Operating Officer with over two decades of experience in global technology and operations management is on the lookout for their next opportunity. This candidate has finely honed their skills in scaling businesses, optimizing growth, and ensuring operational excellence across various sectors. Their dynamic career reflects a strong commitment to driving continuous improvement and a strategic approach to leadership, team building, and customer experience.
With a rich history of managing high-performance teams and steering significant projects to completion, they have made a tangible impact on the operations and success of the businesses they have worked with. Their career trajectory demonstrates a robust ability to navigate the complexities of modern business landscapes, fostering innovation and efficiency at every turn.
What makes them great?
- Key role in scaling a US-based leader in fulfillment solutions during a period of significant growth, resulting in a widespread organizational enhancement.
- Directed engineering, project management, and software development for automated material handling projects, significantly improving efficiency and productivity.
- Initiated and led the first Continuous Improvement team, serving cross-functional departments and contributing to a more efficient and productive work environment.
- Developed a partner program for outsourcing, which enabled growth without an increase in expenses, showcasing exceptional vendor management skills.
- Successfully reorganized hotline services, boosting margin by 20% within six months, demonstrating an adeptness in operational management and customer service enhancement.
Areas of expertise
- Executive Leadership – Proven track record in leading companies to achieve operational excellence and growth.
- Team Leadership & Development – Experienced in mentoring and coaching talent, creating high-performance teams.
- Operations Management – Skilled in overseeing complex projects, ensuring timely and within-budget delivery.
- Continuous Improvement – Champion of process optimization and efficiency gains across various business functions.
- Customer Experience – Demonstrated success in enhancing customer service and satisfaction.
- Material Handling Automation, Supply Chain – Expertise in improving supply chain operations through automation.
- Vendor Relations & Negotiation – Adept at managing vendor relationships, negotiating favorable terms.