Director, Account Management
Ref: 515348
Atlanta, GA
$120,000 | $650 per day
- Permanent / Contract
- Strategic Account Penetration
- Operational Excellence
- Customer Retention
About the candidate
The candidate is a highly experienced Director of Account Management with a solid background in overseeing complex projects and strategic initiatives within the logistics and beverage industries, based in Atlanta, GA. Known for a robust blend of strategic vision and tactical delivery, the candidate has effectively boosted profitability, customer satisfaction, and operational excellence in several senior roles. Expertise encompasses strategic account penetration, voice of the customer integration, and leadership in business process optimization, all grounded in substantial experience with leading global logistics and beverage companies.
What makes them great?
- Innovative Problem Solver: Demonstrated ability in leading teams to develop and execute strategies that improve operational efficiency and enhance customer loyalty.
- Proven Leadership and Collaboration: Strong leadership skills evident in managing cross-functional teams and partnering with other departments to meet and exceed organizational goals.
- Results-oriented: Enhanced market share by 12% over 18 months through strategic marketing initiatives and increased ROI up to 96% across various campaigns.
Areas of expertise
- Strategic Account Development: Skilled in identifying and nurturing key account relationships to enhance business growth and customer engagement.
- Customer Experience Management: Experienced in utilizing Voice of Customer methodologies to boost customer satisfaction and retention.
- Business and Marketing Strategy: Proficient in blending creative and operational insights to drive market expansion and improve service delivery.