Director Account Management Jobs
The Director of Account Management strives to build long-term relationships with the organization’s most important clients. Their role revolves around understanding clients’ needs, building strategies to meet these needs and ensuring client satisfaction. They lead a team of account managers, set account management policies, and procedures, and define goals for their team.
Additionally, the Director of Account Management takes care of any issues or problems that clients may face, identifies opportunities for business growth within existing client accounts, and manages client expectations. They strive to ensure that the clients are engaging more with the organization's products or services, leading to an increase in sales and client retention.
The Director of Account Management typically reports to a higher executive role such as a Vice President of Sales, Vice President of Account Management, or the Chief Executive Officer depending on the company’s structure. They work closely with other departments to ensure that all client needs are being met and provide updates on accounts to senior management.
Director of Account Management skills required
As a Director of Account Management, you need to encompass several key skills. Effective leadership skills are necessary to guide and manage your team to meet their objectives. Communication skills are critical, as you'll be interacting frequently with clients and your team. Your role also expects you to have strategic thinking abilities to develop and execute account management strategies effectively.
An analytical approach can aid you in assessing client needs and identifying growth opportunities. Client satisfaction lies at the heart of your role, so having a customer-centric mindset is crucial. Lastly, strong problem-solving skills are essential to address issues that might arise in client accounts effectively.
About Atlanta
Atlanta is the capital city of Georgia, and county seat of Fulton County, with half a million inhabitants. Part of the larger Atlanta Metropolitan Area, Atlanta is the economic and cultural center of the Southeast, and a major hub for supply chain, logistics and distribution in the United States. It is home to the world's busiest airport, the world's largest air cargo facility, and the world's largest trucking hub and the Port of Atlanta
As the birthplace of Martin Luther King Jr and the first major southern city to elect an African-American mayor, Atlanta played a major role in the civil rights movement during the 1950s and 1960s, helping to change the laws and culture of the region.
Today, Atlanta is a vibrant and diverse city that offers a unique blend of urban and rural living, with a thriving food, arts, and cultural scene, making it a fantastic location for professionals to work and live.
Business in Atlanta
The city is a vibrant hub of business and infrastructure. It's renowned for its diverse economy, with key sectors including logistics, professional and business services, media operations, and information technology. Atlanta hosts several Fortune 500 and Fortune 1000 company headquarters, making it a significant business center in the Southeastern United States. Major corporations in the area include the Coca-Cola Company, Delta Air Lines, the Home Depot, UPS, Chick-fil-A, Porsche, Porsche Design Studio, Mercedes-Benz USA, and SunTrust Banks.
Atlanta is well-connected to major markets in the US and overseas, making it an ideal location for businesses to distribute their goods and services. Companies in Atlanta benefit from the city's access to multiple transportation options such as rail, air, trucking, and maritime. Furthermore, the city has a reputation for being a business-friendly environment with low taxes and excellent infrastructure. As a result, Atlanta is an attractive destination for those looking to capitalize on the city's supply chain, logistics, and distribution capabilities.
Additionally, Atlanta is a key player in the technology sector, often referred to as the "Silicon Peach," and is home to a growing number of tech startups and innovation centers. This technological growth is supported by a robust educational framework, with institutions like Georgia Tech providing a steady stream of skilled graduates.
Overall, Atlanta's combination of a strong business environment, extensive transportation infrastructure, and growing tech industry makes it a dynamic and influential city in the U.S. economy.
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Account Management Director jobs at Cast USA
Have you got what it takes to fill an Account Management Director position at one of the USA’s top organizations? That’s the caliber of position we deal with at Cast USA. Register now so we can start putting you in touch with the companies every account manager wants to work for.
Companies turn to Cast USA when they need this type of Sales skill set. We have the formula for success built on years of experience and an exceptional team, so call 470 845 2800 if you want a bespoke shortlist that will make a difference to your client relationships.