Director Account Management Jobs
The Director of Account Management strives to build long-term relationships with the organization’s most important clients. Their role revolves around understanding clients’ needs, building strategies to meet these needs and ensuring client satisfaction. They lead a team of account managers, set account management policies, and procedures, and define goals for their team.
Additionally, the Director of Account Management takes care of any issues or problems that clients may face, identifies opportunities for business growth within existing client accounts, and manages client expectations. They strive to ensure that the clients are engaging more with the organization's products or services, leading to an increase in sales and client retention.
The Director of Account Management typically reports to a higher executive role such as a Vice President of Sales, Vice President of Account Management, or the Chief Executive Officer depending on the company’s structure. They work closely with other departments to ensure that all client needs are being met and provide updates on accounts to senior management.
Director of Account Management skills required
As a Director of Account Management, you need to encompass several key skills. Effective leadership skills are necessary to guide and manage your team to meet their objectives. Communication skills are critical, as you'll be interacting frequently with clients and your team. Your role also expects you to have strategic thinking abilities to develop and execute account management strategies effectively.
An analytical approach can aid you in assessing client needs and identifying growth opportunities. Client satisfaction lies at the heart of your role, so having a customer-centric mindset is crucial. Lastly, strong problem-solving skills are essential to address issues that might arise in client accounts effectively.
Marietta is a city in Cobb County, Georgia, located in the northern suburbs of Atlanta. It is a community of just over 60,000 residents and is home to many nationally recognized tourist attractions, such as the Marietta Square and the Gone with the Wind Museum. Marietta has a vibrant arts and entertainment scene, with several performing arts venues, galleries, and theaters, hosting numerous annual festivals and events, such as the Marietta Art in the Park, Fourth July Parade, and the Marietta International Film Festival.
The city is a major hub for the aerospace and defense industry, and is home to several large employers such as Lockheed Martin, Northrop Grumman, and Dobbins Air Reserve Base.
In addition, Marietta also has a strong healthcare industry, with WellStar Health System, Children's Healthcare of Atlanta, and Emory University all located in or near Marietta. There is a strong retail sector too, with The Home Depot, Target, and Kroger all located in the city.
The city's unemployment rate is 4.1%, which is lower than the national average.
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Account Management Director jobs at Cast USA
Have you got what it takes to fill an Account Management Director position at one of the USA’s top organizations? That’s the caliber of position we deal with at Cast USA. Register now so we can start putting you in touch with the companies every account manager wants to work for.
Companies turn to Cast USA when they need this type of Sales skill set. We have the formula for success built on years of experience and an exceptional team, so call 470 845 2800 if you want a bespoke shortlist that will make a difference to your client relationships.