Director Account Management Jobs
The Director of Account Management strives to build long-term relationships with the organization’s most important clients. Their role revolves around understanding clients’ needs, building strategies to meet these needs and ensuring client satisfaction. They lead a team of account managers, set account management policies, and procedures, and define goals for their team.
Additionally, the Director of Account Management takes care of any issues or problems that clients may face, identifies opportunities for business growth within existing client accounts, and manages client expectations. They strive to ensure that the clients are engaging more with the organization's products or services, leading to an increase in sales and client retention.
The Director of Account Management typically reports to a higher executive role such as a Vice President of Sales, Vice President of Account Management, or the Chief Executive Officer depending on the company’s structure. They work closely with other departments to ensure that all client needs are being met and provide updates on accounts to senior management.
Director of Account Management skills required
As a Director of Account Management, you need to encompass several key skills. Effective leadership skills are necessary to guide and manage your team to meet their objectives. Communication skills are critical, as you'll be interacting frequently with clients and your team. Your role also expects you to have strategic thinking abilities to develop and execute account management strategies effectively.
An analytical approach can aid you in assessing client needs and identifying growth opportunities. Client satisfaction lies at the heart of your role, so having a customer-centric mindset is crucial. Lastly, strong problem-solving skills are essential to address issues that might arise in client accounts effectively.
Johns Creek, Georgia
Johns Creek, has a rich history and a vibrant business and lifestyle scene. In the early 19th century, the area was home to Cherokee and Creek Native Americans, with trading posts along the Chattahoochee River. European colonization led to the Cherokee adopting an alphabet and a legislature and judiciary system. The discovery of gold in the 1820s led to America's first Gold Rush and the eventual takeover of the Cherokee Nation by the U.S. government. By 1831, the area was part of the new Cherokee County, which later became part of Fulton County. The city's name originates from Johnson K. Rogers, son of pioneer John Rogers.
Johns Creek, in the state of Georgia, offers a mix of suburban convenience and natural beauty. It is known for its diverse population, eclectic dining scene, vibrant shopping, and emphasis on art and culture. The city hosts multiple festivals, including Founders Week and the Taste of Johns Creek. Outdoor activities are popular, with six golf facilities, including the renowned Atlanta Athletic Club, and opportunities for paddling and trout fishing along the Chattahoochee River. The Autrey Mill Nature Preserve and Heritage Center provides a glimpse into the area's natural and cultural heritage.
Business in Johns Creek
The local economy is notably strong in healthcare and wellness innovation. Over 700 companies and 1,400 professionals in life sciences, and 450 companies with 13,000 jobs in healthcare, operate in the city. Top employers include Emory Johns Creek Hospital, Macy's, and Atlanta Athletic Club. The city also hosts several Fortune 500 firms within its high-tech office park, Technology Park/Johns Creek.
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Account Management Director jobs at Cast USA
Have you got what it takes to fill an Account Management Director position at one of the USA’s top organizations? That’s the caliber of position we deal with at Cast USA. Register now so we can start putting you in touch with the companies every account manager wants to work for.
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