Director Account Management Jobs
The Director of Account Management strives to build long-term relationships with the organization’s most important clients. Their role revolves around understanding clients’ needs, building strategies to meet these needs and ensuring client satisfaction. They lead a team of account managers, set account management policies, and procedures, and define goals for their team.
Additionally, the Director of Account Management takes care of any issues or problems that clients may face, identifies opportunities for business growth within existing client accounts, and manages client expectations. They strive to ensure that the clients are engaging more with the organization's products or services, leading to an increase in sales and client retention.
The Director of Account Management typically reports to a higher executive role such as a Vice President of Sales, Vice President of Account Management, or the Chief Executive Officer depending on the company’s structure. They work closely with other departments to ensure that all client needs are being met and provide updates on accounts to senior management.
Director of Account Management skills required
As a Director of Account Management, you need to encompass several key skills. Effective leadership skills are necessary to guide and manage your team to meet their objectives. Communication skills are critical, as you'll be interacting frequently with clients and your team. Your role also expects you to have strategic thinking abilities to develop and execute account management strategies effectively.
An analytical approach can aid you in assessing client needs and identifying growth opportunities. Client satisfaction lies at the heart of your role, so having a customer-centric mindset is crucial. Lastly, strong problem-solving skills are essential to address issues that might arise in client accounts effectively.
Alpharetta, GA is a fast-growing, vibrant city located in the northern outskirts of the Atlanta metro area. It is a business hub, vibrant shopping district, and an area that is home to some of the best neighborhoods in the state.
Alpharetta is home to a thriving technology corridor. This area is home to more than 700 technology companies, including Microsoft, Verizon, Home Depot, and numerous start-ups. It has attracted many large companies such as IBM, HP, Oracle, and Cisco.
Additionally, the city offers a number of technology incubators and accelerators, such as the Georgia Institute of Technology's Advanced Technology Development Center. The Alpharetta Technology Corridor is also home to a number of educational institutions, including Georgia State University, the Georgia Institute of Technology, and Emory University.
The city is well connected to the rest of the Atlanta metro area via a series of highways, making it easy to commute to any part of the city. Alpharetta also offers excellent schools, parks, and recreation centers, making it an attractive location.
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Account Management Director jobs at Cast USA
Have you got what it takes to fill an Account Management Director position at one of the USA’s top organizations? That’s the caliber of position we deal with at Cast USA. Register now so we can start putting you in touch with the companies every account manager wants to work for.
Companies turn to Cast USA when they need this type of Sales skill set. We have the formula for success built on years of experience and an exceptional team, so call 470 845 2800 if you want a bespoke shortlist that will make a difference to your client relationships.