Director Account Management Jobs
The Director of Account Management strives to build long-term relationships with the organization’s most important clients. Their role revolves around understanding clients’ needs, building strategies to meet these needs and ensuring client satisfaction. They lead a team of account managers, set account management policies, and procedures, and define goals for their team.
Additionally, the Director of Account Management takes care of any issues or problems that clients may face, identifies opportunities for business growth within existing client accounts, and manages client expectations. They strive to ensure that the clients are engaging more with the organization's products or services, leading to an increase in sales and client retention.
The Director of Account Management typically reports to a higher executive role such as a Vice President of Sales, Vice President of Account Management, or the Chief Executive Officer depending on the company’s structure. They work closely with other departments to ensure that all client needs are being met and provide updates on accounts to senior management.
Director of Account Management skills required
As a Director of Account Management, you need to encompass several key skills. Effective leadership skills are necessary to guide and manage your team to meet their objectives. Communication skills are critical, as you'll be interacting frequently with clients and your team. Your role also expects you to have strategic thinking abilities to develop and execute account management strategies effectively.
An analytical approach can aid you in assessing client needs and identifying growth opportunities. Client satisfaction lies at the heart of your role, so having a customer-centric mindset is crucial. Lastly, strong problem-solving skills are essential to address issues that might arise in client accounts effectively.
Augusta, Georgia is a vibrant city located on the Savannah River at the fall line of the Piedmont. It is the third-largest city in the state and the home of Augusta National Golf Club, which plays host to The Masters Tournament every year. Augusta is home to numerous attractions, including the Augusta Riverwalk, the Morris Museum of Art, and the Augusta Museum of History.
Augusta is an important economic hub in the Southeast. Its business infrastructure is composed of a combination of large and small businesses, universities, healthcare providers, and government services. Major employers include the Augusta University Medical Center, Augusta Regional Airport, John Deere, Fort Gordon, and the Savannah River Site. The city also has a vibrant tech industry with several start-ups and accelerators.
Home to a thriving logistics and business infastructure that supports the city's diverse economy, Augusta boasts major transportation routes, including the Augusta Canal and the Savannah RIver, providing access to the Port of Savannah and other ports in the Southeast. There are a variety of air, rail and trucking services available to move goods into and out of the region with ease. In addition, the city is home to multiple indistrial parks and an abundance of office space, as well as a skilled and educated workforce.
With its proximity to Atlanta and other major cities, Augusta is an attractive destination to do business.
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Account Management Director jobs at Cast USA
Have you got what it takes to fill an Account Management Director position at one of the USA’s top organizations? That’s the caliber of position we deal with at Cast USA. Register now so we can start putting you in touch with the companies every account manager wants to work for.
Companies turn to Cast USA when they need this type of Sales skill set. We have the formula for success built on years of experience and an exceptional team, so call 470 845 2800 if you want a bespoke shortlist that will make a difference to your client relationships.