SVP Account Management Jobs
The Senior VP of Account Management is responsible for overseeing and nurturing the company’s relationships with its clients. This involves ensuring the clients’ needs and expectations are met, resolving any issues that may arise, and working to build and strengthen long-term partnerships.
The SVP Account Management typically manages a team of account managers, providing guidance, setting targets, and driving the overall strategic direction to further improve client satisfaction. They may also play a role in identifying new business opportunities with existing clients while collaborating with the sales, marketing, and product teams to ensure client needs are being adequately addressed in the company's offerings.
Essentially, the main objective of the Senior VP of Account Management is to maintain high levels of customer satisfaction and retention, ultimately contributing to the company’s revenue and growth. It is, after all, customers that make any business viable, so effective management of accounts large and small is key to the business thriving.
SVP Account Management skills required
As SVP of Account Management, you need strong leadership skills to effectively supervise a team of account managers. You must have excellent communication and interpersonal abilities to liaise with clients, resolve issues, and build long-standing relationships.
With your strategic thinking capability, you set goals and strategies that drive customer retention and satisfaction. Additionally, your analytical skills allow you to assess client needs, identify business opportunities, and contribute to revenue growth.
Communication is everything in this role, as you will be the conduit between the board and the accounts team, and by extension sales and production. Last but not least, you must possess a customer service orientation, as your role is centered around ensuring customer engagement and retention.
About DeKalb County, Georgia
DeKalb County, located in north central Georgia, is the state's fourth-most populous county. Its county seat is Decatur, and it is included in the Atlanta–Sandy Springs–Alpharetta, GA Metropolitan Statistical Area. About 10% of the city of Atlanta lies within DeKalb County, making it a significant part of the metro area. The largest cities entirely within the county are Stonecrest, Dunwoody, and Brookhaven. DeKalb County is primarily suburban in character.
The county was formed in 1822 from portions of Henry, Gwinnett, and Fayette counties, it was named after Baron Johann de Kalb, a Bavarian-born officer in the French Army who fought for the Continental Army during the American Revolutionary War. Until the 1960s, DeKalb was primarily agricultural, but with the expansion of the metropolitan Atlanta region, it became increasingly urbanized. Today, major employers in DeKalb County include AT&T Mobility, Emory Healthcare, Emory University, and the Kroger Atlanta-area offices.
Living in DeKalb County is characterized by a mix of suburban and urban elements. The county is known for its diversity, being ranked as one of the most diverse counties in Georgia. It's also recognized for being conducive to young professionals and is considered one of the healthiest counties in the state. DeKalb County offers various amenities, including bars, restaurants, coffee shops, and parks, making it an attractive place for families and young professionals.
Industry in DeKalb County
DeKalb boasts a robust and growing manufacturing, logistics, and transportation sector. The manufacturing industry is particularly significant, with 545 manufacturers employing around 12,500 people. This includes well-established companies like WinCup, Sugar Bowl Bakery, and Dart Container Corp. The logistics and distribution sector is equally prominent, with DeKalb positioning itself as a key hub for travel and distribution. The county benefits from its proximity to four major interstates, providing easy access to Hartsfield-Jackson Atlanta International Airport within 30 miles, and the ability to reach the Port of Savannah in less than 4 hours. There are 468 transportation and warehouse facilities in the county, offering a total of 15,200 jobs in this industry. Major players like UPS, Home Depot, FritoLay, Marshalls, and PepsiCo have established their presence in the area.
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SVP Account Management jobs at Cast USA
If you’re ready to make a career move and become SVP of Account Management at a new company, then register with us. Then we’ll have your details ready at a moment’s notice when the right opportunity arises.
If you’re looking for talent, Cast USA only shortlists high-caliber candidates so your recruitment process is more efficient and focused. Call us today on 470 845 2800 and tell us what you’re looking for in a Senior VP of Account Management and we’ll pick up the baton.
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